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Service & Support

Our Service - active & comprehensive:

Our customers expect the best support. This is why our technicians are strategically placed throughout North America. All of our technicians are factory trained and are continuously being updated to provide expert support for Schelling’s ever improving technologies.

Do you need our free, unlimited phone support?

Call us at 001 919 544-0430

Some of the services we offer:

Project accompaniment and optimization	Our specialists will assure you smooth project flow. With expertise and commitment, you will optimise your machine for your requirements.
Installation	Your operating personnel will be trained to perfection. Our specialists will tackle the problem with you to ensure optimal performance of your Schelling system from the very beginning.
Service contracts	We take care of you: the check-up by our experienced technicians determines the current state of your machine. Your advantage: machine availability increases due to the early detection of possible wear. Thus you can avoid subsequent damage, the reaction time is shorter in case of malfunctions, the spare parts availability is guaranteed and costs for repairs can be budgeted
Hotline & remote diagnosis	Calling our helpdesk at 001 919 544-0430 offers you expert and fast advice, the fastest possible availability of spare parts and online remote maintenance. Via the Internet, our technicians can diagnose and eliminate errors on your machine directly, even during production! You save time and money.
On-site service	You need us to come to you? Schelling America’s goal is to have a technician at your facility within 24h if not sooner! This allows for quick and efficient troubleshooting at your facility.
Spare parts	We keep a large assortment of spare parts for all machine series in our large and modern spare parts warehouse.