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Decentralised, close to the customer.

Schelling stands for innovative, individual customer solutions in cutting panels to size and their peripherals. This requires an individual customer service with quality support from planning through construction and software to installation, startup and after-sales services.

To be closer to customers, and therefore to be there more quickly, our service is organised noncentrally. Operations are started from various locations. Whether during normal working hours or around the clock if required, on every day of the week.

Do you need our free, unlimited phone support?

Call us at 001 919 544-0430

Hotline & remote diagnosis

Free of charge during normal business hours:
Our hotline offers competent and quick assistance, rapid availability of spare parts and remote online diagnostics. Our technician is directly in contact with your machine over the Internet so he can diagnose and rectify errors, even during production. This saves time and money.

Project accompaniment and optimization	Our specialists will assure you smooth project flow. With expertise and commitment, you will optimise your machine for your requirements.
Installation	Your operating personnel will be trained to perfection. Our specialists will tackle the problem with you to ensure optimal performance of your Schelling system from the very beginning.
Service contracts	We take care of you: the check-up by our experienced technicians determines the current state of your machine. Your advantage: machine availability increases due to the early detection of possible wear. Thus you can avoid subsequent damage, the reaction time is shorter in case of malfunctions, the spare parts availability is guaranteed and costs for repairs can be budgeted
Hotline & remote diagnosis	Calling our helpdesk at 001 919 544-0430 offers you expert and fast advice, the fastest possible availability of spare parts and online remote maintenance. Via the Internet, our technicians can diagnose and eliminate errors on your machine directly, even during production! You save time and money.
On-site service	You need us to come to you? Schelling America’s goal is to have a technician at your facility within 24h if not sooner! This allows for quick and efficient troubleshooting at your facility.
Spare parts	We keep a large assortment of spare parts for all machine series in our large and modern spare parts warehouse.

SCHELLING AMERICA

301 Kittyhawk Drive
Morrisville, NC 27560
P.O. BOX 80367

27623 Raleigh NC

United States

info@schelling.com

Tel 001 919 544-0430

Fax 001 919 544-0920

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